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E-commerce

Multichannel messaging for e-commerce

From cart reminders to order updates, use the right channel at every step of the shopping journey.

Example journey
  1. Trigger: add_to_cart event
  2. Wait 2 hours
  3. Condition: no purchase event
  4. Push: cart reminder
  5. Wait 1 day
  6. Email: items in your cart (Data Feed)
Sample data shown for illustration.

Common challenges

  • A large share of visitors who add items to their cart leave without completing the purchase.

  • When campaign announcements are sent from different tools, the same user can receive several messages on the same day.

  • Product, price and stock information changes constantly; static message copy goes stale quickly.

The Pushizo approach

  • Abandoned cart journey

    A flow that starts on add_to_cart and sends a push, then an email, if no purchase follows.

  • Up-to-date product data

    Fetch price and stock information from your own API at send time with Data Feeds.

  • Frequency cap

    Campaign and automation messages share the same frequency cap.

  • Order notifications

    Send order and shipping status with an SMS or WhatsApp template.

Example journey

This flow is an example you can build in the journey editor.

  1. Trigger: add_to_cart event
  2. Wait 2 hours
  3. Condition: no purchase event
  4. Push: cart reminder
  5. Wait 1 day
  6. Email: items in your cart (Data Feed)

Send your first message with Pushizo

Create your account, add the SDK and send your first notification to a test device. New organizations get a 14-day trial with Starter plan limits.